Privacy Policy

Chef Bobby Cooks Last updated: 13/08/2026

This privacy policy describes how Chef Bobby Cooks (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website (chefbobbycooks.com) and services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Chef Bobby Cooks is a UK-based business selling seasonings, rubs, and digital cooking guides. For any questions about this policy or your personal data, you can contact us at:

Email: ChefBobbyCooks82@gmail.com

2. Information We Collect

We collect information that you provide directly to us, such as when you make a purchase, contact us for support, or sign up for marketing updates. This may include:

Name
Email address
Postal/delivery address
Phone number (if provided)
Order and payment details (processed securely by our payment provider — see Section 4)

3. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Send you order confirmations and delivery updates
Respond to your comments and questions
Improve our website and services
Send you marketing communications, where you have given consent

Our legal basis for processing this data is: performance of a contract (to fulfil your order), consent (for marketing communications), and legitimate interest (to improve our services and prevent fraud).

4. Third Parties We Share Data With

We do not sell or trade your personal information. To operate our store, we share relevant data with the following service providers, who process it on our behalf:

Stripe — payment processing (handles your card details securely; we do not store full card numbers)
WooCommerce / WordPress.com (Jetpack) — our website and store platform, including image delivery
Printful — print-on-demand order fulfilment (only for orders containing Printful products; your name and delivery address are shared to fulfil these specific orders)
Google (Gmail/WP Mail SMTP) — used to send order confirmation and account emails
Meta (Facebook Pixel) — used on our website for advertising and analytics purposes; you can control this via your cookie settings or Facebook ad preferences

Each of these providers is contractually required to keep your data confidential and to only use it for the purpose we’ve specified.

5. Data Retention

We keep personal data only as long as necessary:

Order and transaction records: retained for 6 years, in line with UK HMRC tax record-keeping requirements
Marketing/newsletter data: retained until you unsubscribe, or after 2 years of inactivity, whichever is sooner
General enquiries: retained for as long as reasonably needed to resolve your query, then deleted

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

7. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Object to or restrict certain processing
Withdraw consent for marketing at any time
Data portability, where applicable

To exercise any of these rights, contact us at ChefBobbyCooks82@gmail.com. If you’re unhappy with how we’ve handled your data, you also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO) — ico.org.uk.

8. Cookies

We use cookies to enhance your experience on our website, including cookies used by third-party tools such as the Facebook Pixel. You can disable cookies through your browser settings, though this may affect site functionality.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please email us at ChefBobbyCooks82@gmail.com.